Jobs | Advantage Solutions Careers
Minimum: USD $120,000.00/Yr.
Maximum: USD $150,000.00/Yr.

Advantage Unified Commerce is built to be the world’s most effective commerce marketing agency. We
bring integration to a layered and siloed landscape, unifying strategy, analytics, creative, media,
ecommerce, and trade marketing to unlock commerce potential for some of the world’s best-known
brands. From Retail Media Networks and social commerce to last-mile delivery and in-store activation, we
are everywhere that people shop and buy.


Our Sr. Director, Customer Excellence – Grocery is responsible for developing in-depth knowledge and
relationships with these retailers. Working in lock step Sales, Media, and Marketing teams to deliver
retailer-based strategies that inspire, innovate ignite growth for both our Customers and Clients. A
seasoned Shopper Marketing expert, the ideal candidate is well versed in the Omni-channel landscape,
retailer nuances and important relationship between sales and marketing. S/he is responsible for leading
the agency's efforts in driving retail innovation and Shopper Centric Branding that delivers results for our
clients.

CORE RESPONSIBILITIES

  • Manage a book of business comprised of multiple commerce media clients.
  • Lead the partnership management along with Annual Planning Process on behalf of the agency.
  • Assist clients in their annual JBP discussions within this retail vertical.
  • Deliver ongoing thought leadership to assist clients’ business strategies with key retailers.
  • Act as a change agent/impact player from both an internal and external perspective – contributing to
    both client and agency performance.
  • Lead collaboration across internal and external teams to drive innovation at retail spanning shopper
    marketers, sales teams, and insights teams.
  • Develop annual business plan, setting short- and long-term strategic courses for growth of assigned
    business.
  • Build strong relationships with both client and retailer while working closely with cross-functional
    teams including consumer marketing, trade development, operations, merchandising, and category
    managers, directors, and buyers.
  • Identify opportunities within your assigned retailer and share this learning on an ongoing basis with
    your Retail and Client Leadership teams.
  • Embrace the new ONE Advantage mission to unify agency resources and embrace a new model for
    Shopper Centric Branding

QUALIFICATIONS

  • Bachelor’s degree in advertising, marketing, business, or related field - MBA preferred.
  • Minimum of 8 years of marketing or advertising experience with grocery retailers
  • Dynamic personality able to effectively engage and influence a variety of audiences.
  • A wealth of industry knowledge including current trends, consumer packaged goods and retailer
    information, and business philosophies
  • Motivational leadership, inspiring team to deliver top performance every day against assigned
    business.
  • Strategic thinking in the development of Shopper Marketing programs and management of day-
    to-day business
  • Sound decision making skills.
  • Passion about business and dissatisfaction with status quo – always thinking of ways to
    improve/grow assigned client/business.
  • Strong listening skills and attention to detail
  • Excellent verbal, written, presentation and interpersonal skills.
  • Desire to dig in and do what is needed to get the job done right.
  • Some travel is required.

SUPERVISORY RESPONSIBILITIES

  • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide
    processes, tools and resources
  • May delegate work of others and provide guidance, direction and mentoring to indirect reports

TRAVEL AND/OR DRIVING REQUIREMENTS

  • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this
    job.
  • Travel up to 20%

ADDITIONAL INFORMATION REGARDING JOB DUTIES AND DESCRIPTIONS


Job duties include additional responsibilities as assigned by one’s supervisor or another manager
related to the position/department. This job description is meant to describe the general nature and
level of work being performed; it is not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required for the position. AUC reserves the right at any time with or
without notice to alter or change job responsibilities, reassign, or transfer job position or assign
additional job responsibilities, subject to applicable law. AUC shall provide reasonable
accommodations of known disabilities to enable a qualified applicant or employee to apply for
employment, perform the essential functions of the job, or enjoy the benefits and privileges of
employment as required by the law.

Job Will Remain Open Until Filled

Sr. Director Customer Excellence

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