Cloud Operations Manager

Cloud Operations Manager

Seeking a highly skilled and motivated Cloud Operations Manager to lead and oversee our cloud infrastructure operations team. As a Cloud Operations Manager, you will play a critical role in ensuring the reliability, performance, and security of our cloud-based services. Need a strong background in cloud technologies, proven leadership experience, and a passion for optimizing cloud operations.

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Operational Leadership: Lead and manage the day-to-day operations of the cloud infrastructure team, ensuring the continuous availability and performance of cloud services.
• Team Management: Build, mentor, and lead a high-performing team of cloud operations professionals, fostering a culture of collaboration, innovation, and excellence.
• Infrastructure Monitoring and Maintenance: Oversee the monitoring of cloud infrastructure performance, proactively identifying and resolving issues to maintain optimal service levels.
• Incident Management: Develop and implement incident response procedures, ensuring timely resolution of incidents and minimizing impact on business operations.
• Capacity Planning: Collaborate with cross-functional teams to conduct capacity planning and scalability assessments, ensuring the infrastructure can support current and future business needs.
• Security and Compliance: Work closely with the security team to implement and enforce security measures, ensuring compliance with industry standards and regulations.
• Automation and Efficiency: Drive initiatives for automation and efficiency improvements in cloud operations, leveraging Infrastructure-as-Code (IaC) and other relevant technologies.
• Cost Management: Monitor and optimize cloud infrastructure costs, identifying opportunities for cost savings without compromising performance or security.
• Disaster Recovery and Business Continuity: Develop and maintain robust disaster recovery and business continuity plans for cloud-based services.
• Documentation and Knowledge Sharing: Ensure comprehensive documentation of cloud architecture, processes, and configurations, and promote knowledge sharing within the team.

Qualifications:

• 7+ years of experience in cloud operations, with a focus on managing complex cloud environments, with minimum 4 years experience working with Azure.
• Proven leadership experience, with the ability to build and lead high-performing teams.
• Extensive knowledge of cloud platforms such as AWS, Azure, or GCP, and hands-on experience with cloud services, virtualization, and containerization technologies.
• Experience with Infrastructure-as-Code (IaC) and automation tools.

• Experience managing High Availability/Fault Tolerant Systems
• Experience working in an Agile SCRUM environment
• Excellent troubleshooting, technical problem-solving skills, and decision-making abilities
• Experience with monitoring tools.
• Experience with Windows and Linux platforms

• Good working knowledge of Azure Policy and understanding of cloud governance.

• Proficient at multitasking and proactive in work responsibilities

• Knowledge of security best practices and experience implementing security measures in cloud environments.

• Familiarity with incident response procedures and capacity planning.
• Excellent communication and collaboration skills.
• Certification in cloud technologies (e.g., AWS Certified SysOps Administrator, Azure Administrator) is a plus.

Additional Skills:

• Working knowledge of at least one configuration management tool, such as Ansible, Chef, and/or Puppet
• Working experience with JavaScript Frameworks (Angular), RESTful APIs, JSON and XML

• Experience with Kubernetes, automating its deployment and configuration (manifests/helm/Docker/etc.)

• Possess an understanding of system testing including platform, integration, load testing.
• Ability to write technical documentation (platform architecture, strategy, etc.)
• Ability to work on multiple concurrent complex projects and to coordinate the work of others in the cloud environment.

Job will remain open until filled