Search Engine Marketing (SEM) Account Manager
Adlucent is looking for a Digital Marketing (SEM) Sr. Account Manager to help drive the success of our clients' paid search advertising campaigns. The Sr. Account Manager works on one or more Adlucent client accounts and is responsible for the development and execution of strategy, prioritization of tasks, and achievement of performance goals. They have an in-depth understanding of paid search tactics and techniques and implement best practices to achieve the client’s performance goals. The Sr. Account Manager employs standard online media metrics and key performance indicators (KPIs) to measure results through data analysis and optimization.
The Sr. Account Manager collaborates with both the client and internal Client Services team to determine quarterly account performance goals and measurements as well as determining account activities. They conduct ongoing account optimization and testing to achieve these goals, providing regular reporting and analysis to both the client and the internal team. The Sr. Account Manager researches and identifies opportunities for incremental revenue and efficiencies.
The Sr. Account Manager may have one or more team members on their account to execute on account activities, whom the Account Manager will mentor and train.
What We Offer:
- Competitive salary
- Comprehensive Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with Company Match
- Training and Career Development
- Generous Paid Time-Off and Flexible Schedules
- Named “Best Places to Work 2022” by Built In Austin
The Role:
- Responsible for all aspects of managing a client’s paid search program using Adlucent’s proprietary Deep Search™ software in addition to Google Ads, Microsoft Ads, and/or SA360.
- Strong understanding of paid search trends, from recent updates and announcements to knowledge of the levers available for effecting change for an account
- Conduct ongoing analysis of campaigns; manage and optimize to meet client and internal performance goals. Independently troubleshoot account & technical issues to ensure that campaigns are maximizing performance.
- Partner with client and internal team members to define, drive and execute effective optimization strategies and testing schemes designed to improve campaign KPIs.
- Maintain strong communication with agency clients and internal team members to keep everyone informed of campaign status, scope or timeline changes and manage client expectations.
- Properly monitor campaign performance against client’s objectives, making optimization recommendations as necessary.
- Help run weekly internal meetings to update on account performance, team activities and results, and any roadblocks; work with the Senior Account Manager and Account Supervisor to prioritize tasks and troubleshoot issues.
- Run weekly client calls to update clients on performance and activities and provide insights around the account and the client’s business.
- Work with the Account Supervisor & account team on semi-annual/quarterly strategic business reviews with the client to discuss industry insights, account performance, and strategic opportunities and ideas. Lead portions of this presentation.
- Exemplify and promote Adlucent’s Core Values in day-to-day work, communication, and professional relationships
About you:
You care deeply about client service and accountability, with exceptional attention to detail — and you’ve done it before in a fast-paced environment. You're compassionate and trustworthy, communicate and collaborate effectively, and have high standards for yourself and others. You're unafraid to make mistakes, learn from them and avoid making them again. You ask questions and accept constructive criticism. You're self-driven, enthusiastic and embrace change.
Additionally, you have:
- 2-3 years of experience in Search Engine Marketing, specifically managing PPC programs on Google Ads and Microsoft Ads
- Worked directly with Shopping Ads and/or Performance Max Campaigns and retail-focused clients
- Strong track record of continuous positive account performance and achieving performance goals for customers
- An iterative approach to campaign performance testing
- Ability to communicate complex data with clarity and simplicity
- Self-motivated, intellectually curious, flexible, ambitious, and a quick learner; able to operate independently in a fast-paced environment
- Proven ability to multitask & work under pressure and build ongoing relationships
- Strong problem-solving and analytical skills
- Solid communication, writing, and presentation skills
- Advanced proficiency in Excel, Microsoft Office Suite & Google Workspace tools
Bonus if you have:
- Experience managing programmatic/display, and/or retail media campaigns
- Experience using SA360 and/or DV360
- Interest in technology-based solutions as they relate to digital marketing
- Strong technical skills around website analytics tools, URLs (structure, parameters, encoding), Javascript, and HTML
- Experience with managing and editing product feeds
- Agency management experience
About Us:
- Adlucent is the performance marketing agency that proves outperformance has no limit. Powered by our purpose-built platform, Deep SearchTM, Adlucent unifies the best of human and machine for a scientific approach to marketing. We work transparently in partnership with B2C and B2B retailers and brands to create custom, predictive programs that drive ever-better outcomes. Our services include paid search, shopping, social, Amazon, display media, video, performance creative, consulting, and measurement. Headquartered in Austin, Texas, Adlucent is part of Advantage Solutions and ranked one of the top marketing companies in the U.S. by AdAge.
- Our Mission: Inspire the problem-solvers of tomorrow to reimagine client outcomes
- Our Vision: Lead the industry evolution toward always-relevant marketing
- Our Values:
- LEAD WITH EMPATHY: We champion kindness and authenticity – forging caring connections that embrace diversity, fuel inclusion, and ignite individual leadership.
- MAKE $#%& HAPPEN: We solve problems efficiently. We know when to iterate and when to innovate. Some days we get to win and some days we get to learn.
- OUTPERFORM TOGETHER: We unite our strengths to achieve success, collectively. Celebrating breakthroughs, supporting growth, we thrive as one.
- Location: Adlucent is a remote-forward digital performance marketing agency headquartered in Austin, TX
Job Will Remain Open Until Filled