Account Manager I | Job in Minneapolis, MN. | Advantage Solutions | #2022-423621

Account Manager I

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Account Manager I as a business partner to be responsible for building and maintaining relationships with teams and clients. The Account Manager I will be the liaison, acting as a point of contact and will help provide solutions, training and project management to help deliver outstanding results. The Account Manager I must have the ability to work independently as part of a team in a fast-paced dynamic environment and be able to make decisions and meet stringent deadlines.

ATLAS Technology Group is a division of Advantage Solutions and one of the fastest-growing Business Intelligence software companies in the Region. ATLAS specializes in Retail Analytics, servicing more than 300 vendors in the Retail Industry. If you are self-motivated and looking for a position where you can make an immediate impact, ATLAS would be a great fit for you.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities:

  • Liaison - Work closely with client and management as the primary point of contact to ensure appropriate communication is delivered in an accurate, timely and consistent manner.
  • Troubleshooting –Ensure all issues are properly escalated to the appropriate department. Provide feedback to and consult with the team and/or Client when needed regarding changes that need to be made.
  • Training and Education – Assesses and addresses training needs regarding existing and new software functionality.
  • System Platform and Configuration   – Participate in new software release testing and validate the accuracy of the database after each enhancement release.
  • Project management: Act as a project manager on behalf of the client/team by leading the project from conception to completion.

Qualifications:

  • Bachelor's Degree or equivalent experience required
  • 1-3 years of experience in a client-facing/customer service role
  • Process-oriented/strong follow-up/ highly organized approach to managing/prioritizing tasks and day-to-day activity
  • Team player with the ability to collaborate and communicate with IT and/or business 
  • Strong analytical thinker to assist in troubleshooting and managing retail technical and data issues
  • Intermediate to advanced knowledge of MS Excel (Formulas, Pivot Tables, Templates)

Account Manager I

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