CDS Bilingual Account Coordinator CAN | Job in Ottawa, ON. | Club Demonstration Services | #2022-419961

CDS Account Coordinator CAN

The CDS Sales Team has the opportunity to shape product sampling events that assist vendors to define their brand within Costco nationwide. The Account Coordinator is the liaison between the company, vendors, buyers, corporate and field staff for day-to-day client servicing. This includes client status updates, client requirements and deliverables management, budget performance, and prompt and accurate issue resolution. This role is responsible to deliver measurable results to the client for their brands through effective communication and superior follow-up. You will collaborate with the Sales Manager on best business practices to help build value proposition.

For more than 25 years, Club Demonstration Services (CDS) has helped Costco members make shopping decisions and shaped the identity that Costco is perhaps best known for: its awesome free samples. As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors.

What We Offer:

  • Full benefits including Medical, Dental, Vision
  • Short and Long-Term Disability
  • Generous paid time off

Responsibilities:

  • Proactively assess, clarify, and validate customer needs on an ongoing basis. Including finding complimentary food or non-food items to enhance the client’s demonstration program
  • Strategize with Sales Manager to accomplish weekly business growth goals
  • Responsible to produce ad hoc reports as requested to ensure accurate data, program details, and results
  • Heavy interaction with the corporate office credit department. May assist in the collection of unpaid invoices
  • Involvement in various projects helping to consolidate information and streamline current procedures/processes

Qualifications:

  • Must be fluently bilingual (French and English)
  • Bachelor's Degree or equivalent experience
  • 1-2 years of experience in consumer product goods industry or working with external clients
  • Exception written and verbal communication skills
  • Adept at collaboration with stakeholders throughout the business
  • Proactively assess customer needs
  • Evolve and streamline process to drive the business
  • Proficiency with Microsoft Office (Expert in Excel and Word)

The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants.

CDS Bilingual Account Coordinator CAN

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